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Frequently Asked Questions
A-1 Hunting and Shooting Supply offers
discount Firearms, Rifles, Revolvers, Pistols, Shotguns,
Scopes, Optics, Knives, Reloading Supplies, Ammo, Gun
Accessories, Holsters, Crossbows, Compound Bows,
Muzzleloaders, Tactical Gear, Target Throwers, Cases,
Bags, Tents, Sleeping Bags, Hunting Supplies, Shooting
Supplies, Airguns, Fishfinders and many other Hunting,
Shooting, Fishing and Camping products. If you can't
find the product you are looking for use the Contact
Us form and let us know. We have access to over 10,000
products not listed on the site.
What types of payments and credit
cards do you accept?
We accept certified funds (money orders or cashiers
checks) credit cards: Visa, MasterCard, Discover,
American Express and PayPal.
Shipping Charges
Shipping charges vary according to product weight and
destination. Most products are shipped via UPS because
they offer package insurance and excellent tracking
software.
Can I track my order?
Yes. For customers who choose to register when they
checkout, we offer the convenience of Order Tracking.
Simply login to your account, click Order Tracking and
select the order, which you are inquiring about to find
out if your order has been shipped and to obtain the UPS
tracking number.
Can I have an order shipped to a P.O
Box?
No. Merchandise is primarily shipped via UPS and UPS
requires a valid street address. If a P.O. Box is used
as a shipping address, an error message will appear when
submitting the order. We cannot deliver to A.P.O., F.P.O.
or foreign addresses.
Can I cancel my order?
Yes, as long as the item has not been shipped. If you do
receive an order and decide you want to return or
exchange it please see our Return/Exchange policy.
Back Orders
The quantity in stock is listed next to every product we
sell. If you order an item that is not in stock it will
be back ordered. Back ordered items can generally take
2-4 weeks to receive from the manufacturer.
* If there is an item you are looking for
that we don’t stock or an item that is out of stock
please send us an email and we will check with our
suppliers and see if we can locate it for you.
Can I return or exchange and item?
Yes. Items in 'NEW' condition may be returned for
exchange or credit. For a more prompt exchange/refund,
please keep your invoice! If it is necessary to return
merchandise for an exchange/refund, all merchandise must
meet the following conditions:
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Return in original packaging (in NEW
condition).
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Return to us within (10) days.
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Copy of invoice enclosed with
merchandise.
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Enclose a brief letter of
explanation.
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Merchandise returned for exchange
will be charged a $10.00 exchange fee plus a
shipping charge.
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Merchandise returned for refund will
be charged a 15% restocking fee - $5.00 minimum.
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All returns must be prepaid.
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No COD’s accepted.
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If the merchandise you wish to
receive is out of stock, a refund/credit will be
issued promptly. All returns for refund paid by
credit card will receive a credit to the credit
card.
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If you have any questions concerning
an exchange/refund please contact us immediately.
We are unable to process returns on
firearms and ammunition due to liability and safety issues.
Items Damaged in Shipping
If your shipment appears to be damaged upon arrival do
not accept the shipment. If after you open your shipment
you find that you have received damaged or defective
merchandise, contact the package carrier (UPS, FedEx,
RPS, or USPS) and file a claim using the package
tracking number. Please contact us immediately by email
so we can resolve the problem.
Warranties
A-1 Hunting and Shooting Supply does not warranty the
merchandise we sell. All warranties, either stated or
implied, are the sole responsibility of the product's
manufacturer. Because manufacturer's warranties vary
from item to item, please refer to the documentation
that accompanies your purchase for warranty details.
Buying Guns Online
A-1 Hunting and Shooting Supply sells firearms only in
accordance with Federal, State, and Local firearm laws.
We can ship a firearm to any Federal Firearms Licensee (FFL
Dealer) within the United States to handle the ownership
transfer. You do not need to search for a FFL dealer to
receive your firearm. We present you with a list of
local dealers ready to accept your firearm. Most dealers
charge a nominal fee ($20-$45) for the ownership
transfer service.
Notice to All Customers
A-1 Hunting and Shooting Supply cannot possibly be aware
of and interpret all of the city, county, state and
federal restrictions for the large assortment of
products that we offer. With this in mind we do not
warrant that you may legally purchase, resell, own, or
use all of the products offered by us. Many cities,
counties and states prohibit certain products and it is
your responsibility to be in compliance with all laws
regarding these products. Products of issue include, but
are not limited to Ammunition, High Capacity Magazines,
Knives, Stun Guns, Pepper Spray, and Airguns. When you
place an order with us for products that may have
restrictions, you warrant to us that you are a legal
adult without legal restrictions and are in compliance
with all local city, county, state and federal laws.
PLEASE CHECK ALL LAWS BEFORE PLACING
YOUR ORDERS.
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